Mason Auto Repair

I've taken several cars to Rix and the level of service is outstanding. They are truly customer focused and want to do the right thing. Recently I had a quote from another shop for $1,200 and I took it here for a second opinion. Nothing needed. $0. They are so trustworthy.

RIx Automotive is fantastic. They are trustworthy, fantastic mechanics that provide excellent customer service with clear communication and fair pricing. Couldn’t recommend them more. You won’t be sorry switching over to them.

It's always a pleasure to work with the team at RIX Automotive. Their professionalism, honesty, and attention to detail truly set them apart. Whether it's routine maintenance or a major repair, I know my vehicle is in the best hands. The customer service is top-notch—friendly, transparent, and genuinely focused on doing what's best for the customer. If you're looking for a dependable shop that delivers a customer experience like no other, this is the place to go. Highly recommended!

Brought my Toyota Sienna in and I’m beyond happy with the service. Not only was the price totally fair (no crazy markups), but they actually lubricated the brakes properly—something a lot of shops just gloss over. Now it drives smoother and quieter than ever. It’s hard to find a place that does solid work without overcharging. These guys nailed it. Highly recommend! Thanks RIX AUTOMOTIVE!

Rix is the best service shop in the city. Ive had multiple experiences of not only superb and headache-free service, but also trustworthy feedback on what could, should, or shouldnt be done with my vehicles. Ill be a loyal lifetime customer - thanks Rick and Team!

By far the best service shop around Cincinnati!! Especially if you have a 4runner.

My first time bringing my truck to Rix. Great people; they REALLY know what they’re doing. Great customer service; Adam was great. I had to drop off and pick up after hours; very easy to do. Most mechanic shops have a key drop off box. Rix has a secured key pick-up! Never seen a shop have that. I choose to schedule my appointment on-line, was super-easy. They sent the invoice to my email and it had a link if I wanted to pay online. Modern shop; old school trust. 5 stars

Rix Auto is always a great experience. The workers are kind and tell you exactly what is going on and how much it will cost. I have been going to them for years and I always appreciate the transparency and honesty. Great company and staff!