Our Mission
We're not just fixing cars, we're empowering drivers.
At RIX Automotive, we believe that every customer deserves to be in the driver's seat, making informed decisions that put their needs and priorities first. We empower driver's through transparency, clear communication, and education to make informed decisions that align with their unique needs and intended use for their vehicles.
Our Team
Get to know our team and see why RIX Automotive is the right choice for your automotive service needs. Our enthusiast culture and combined automotive service experience is displayed in our careful handling of your vehicle, quality work we perform, and customer service experience we deliver to our customers.
Rick Williams - Master Technician/Owner
"I am an automotive enthusiast, cars have been a passion of mine since my teenage year's. Anything measured in horsepower has always captured my interest. I graduated from Universal Technical Institutes Automotive technology program in 2001 and have been working in the automotive repair industry ever since. A majority of those years were spent working in automotive dealerships in all 3 phases of the service department; master technician, service advisor, and service manager. Working in all 3 phases allowed me to experience how each position impacted the other and ultimately the customer's overall service experience. During those years I witnessed and addressed hundreds if not thousands of poor customer experiences, most of which were caused by poor communication and lack of transparency. Throughout my career I realized this was an industry wide problem so when the time came to start RIX Automotive, I wanted to offer our customers not only quality workmanship but something it seemed they valued more and could not consistently find elsewhere.
Offering a fully transparent and consistent service experience, communicating with our customers, building relationships, taking the time to get to know them and their intended use for their vehicle so we can educate and priorize maintenance or repairs based on their individual needs is everything I would expect to receive if I were a customer so naturally it is what I enjoy most about what we do here at RIX"
- Universal Technical Institute Graduate - Automotive Technology
- Factory Trained Honda Master Technician & ASE certified.
- 12 years exclusive Honda service experience
- 24 years automotive service experience
Adam Littman - Service Manager
- Universal Technical Institute Gradutae - Automotive Technology
- Factory Trained Honda Technician
- 13 years automotive service experience: technician, service adviser, & service director
Jacob Vance - Master Technician - Shop Foreman
- ASE Master Technician
- ASE L1 advanced level engine performance specialist
- Factory trained Mazda Elite Master Technician
- 16 years exclusive Mazda service experience
- 2 years Vance's Transmission, specialized in transmission service, diagnostics, and repair
- 23 years automotive service experience
Jimmy Konicki - Certified Technican
- ASE Certified Technician
- 26 years automotive service experience
- Coast Guard rescue flight technician
Josh Robinson - Master Technician
- Factory Trained Honda Master Technician
- 14 years automotive service experience
Mark Obermeyer - Master Technician
- Universal Technical Institute Graduate - Automotive Technology
- ASE Master Automotive Technician
- Factory Trained Honda Master Technician
- Honda SuperTech
- 2 time Honda TopTech finalist
- 12 years exclusive Honda service experience
- 19 years total automotive service experience
Cincinnati's Reliable Import eXperts!