Mason Auto Repair

343 reviews
4152 Mason Pointe Drive, Mason, OH, 45040
Call Us:(513) 586-3882
5

RIX Automotive is the Real Deal! Prompt, friendly, and competent service has been my experience. Given the challenges today in finding a good care center for our auto’s, I wouldn’t hesitate to recommend these folks!

5

I had a wonderful experience with Rix. They were very supportive in the decision making process for my new tires and the service was top notch. Would definitely recommend.

5

RIX always does a great job with our vehicles! We have been using them for years and always recieve fair honest work and pricing. We recommend RIX to anyone who asks!

Thank you, Lacie, for choosing RIX and taking the time to share your experience and for trusting us with your Toyota Sienna! Appreciate you taking the time to leave us the review! -Rick, owner.

- RIX Automotive
5

I went to Rix to get a full 150 point inspection on my 2007 sedan to make sure it was safe to drive and if I needed any repairs. The determination was no repairs needed but my tires had dry rot. They were able to get the tires and put them on the same day. Very happy to say no one tried to mansplain anything to me but Adam did explain things I had questions about. I will definitely be going back here to get work done when I need it! Just excellent

Thank you, Cecile, for choosing Rix for your car inspection. We're delighted that you had an excellent experience with us! We take pride in our transparent and respectful approach to customer service. It's great to hear that Adam answered all your questions and helped you make informed decisions. We look forward to serving you again when you need car maintenance or repairs! Thank you for taking the time to leave us the review! -Rick, owner.

- RIX Automotive
5

Amazing, honest service!

Thank you, Cadi, for the fantastic review! We're thrilled to hear that you had an amazing experience with us. Our team takes pride in providing honest and top-notch service for all our customers. Thank you for taking the time to leave us the review! -Rick, owner.

- RIX Automotive
5

Blown away with the customer service at rix . Have never experienced anything like it . They’re quick , thorough , and communicate clearly - without being pushy . Free overall look at your car with oil change - they send ya pics and videos of everything . Quote you and make sure you approve before doing a job , thank you guys !

Thank you, Caroline, for the awesome review! Our team works hard to provide top-notch service, and we're thrilled to hear that we hit the mark with you. We aim to make every step of the process clear and transparent, so you feel confident in the work being done. We appreciate you taking the time to leave us the review and look forward to serving you again in the future! -Rick, owner.

- RIX Automotive
5

Rix Automotive is the only one I’d trust with my vehicle! Superb customer service, honest and won’t steer you the wrong way. 10/10 recommend!

Thank you for trusting your Acura MDX with us, Kim! Very pleased to know that you find our customer service superb and appreciate our honest approach. Appreciate you taking the time to leave us the review! -Rick, owner.

- RIX Automotive
5

My Toyota Highlander had developed an unclear engine issue, and without hesitation, I sent it over to Rix. Adam promptly and continually communicated with me until the issue was expertly diagnosed and fixed. Rick's team always demonstrates great knowledge, professionalism and trustworthiness.

John, thank you for taking the time to leave us the review and trusting your Toyota Highlander to us! We're happy to hear that Adam provided excellent service and kept you informed every step of the way. Our team takes pride in delivering expert diagnoses and repairs, and we appreciate your kind words about our knowledge, professionalism, and trustworthiness. Thank you for your business! -Rick, owner.

- RIX Automotive
5

Professionalism and Expertise is without question. Lifetime customer moving forward.

Thank you, Carl! Happy hear that our professionalism and expertise have left such a positive impression. We're delighted to have you as a lifetime customer and look forward to continuing to provide top-notch service! Thank you for taking the time to leave us the review! -Rick, owner.

- RIX Automotive
5

Very impressed with Rix. I originally used them to replace an engine in my 12-plus year old RAV4–a job my original auto repair place didn’t feel qualified or want to do. It’s ran great ever since. This made me switch to Rix for routine/scheduled maintenance on the aforementioned vehicle as well as for my other car (Lexus). Service is efficient and reasonably priced. Also really like their after hours drop off/pick up and online scheduling. Further, I appreciate the great communication. No surprises. All in all, I highly recommend Rix and plan to continue using them for my automotive service needs.

Allen! Thank you for trusting us with the repairs and maintenance on your Toyota and Lexus. Appreciate you taking the time to leave us the kind review! -Rick, owner.

- RIX Automotive
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