Mason Auto Repair

⭐⭐⭐⭐⭐ Excellent service and truly honest people! We brought our Toyota Highlander in for a serious engine issue. They spent a lot of time and effort inspecting the vehicle, even taking the engine apart to properly diagnose the problem. Despite all the hard work and time they invested, they didn’t charge us anything. It’s rare to find a shop that puts honesty and customer satisfaction before money. We truly appreciate their hard work, patience, professionalism, and kindness. I highly recommend this place to anyone looking for honest and trustworthy mechanics. Thank you for your outstanding service!

Very happy with my experience with Rix, the service was incredibly prompt, the staff extremely courteous and knowledgeable, and as a business owner who relays on staying on the road to stay in business, I can’t recommend them enough for getting you back in action.

Best experience. I brought my wife’s Honda Pilot in. I could only drop it off after hours where the provided easy instructions on where to drop the key off. I received updates on when they pulled the vehicle into the shop and when the work was complete. Besides the amazing communication, I was really impressed with how I felt valued as a customer with very minor work they had to do to fix the Honda. Not a big job at all for them but they cared to get it done right and quickly, to not impact my wife picking up our child from school. If you want to be valued as a community member, recieve quality work with a fair price, go to Rix. Shoutout to the owner, Rick, front-line staff Adam, and the mechanics team.

Great shop! Great diagnostic details w/ pix, follow-up, handy drop-off/pick-up system. Glad we found them to handle an unexpected coolant leak experienced while passing through town. Wish we had these guys in Atlanta!

I had a great experience at RIX. I sent a car there to get inspected before buying and it was so thorough! Adam there was extremely helpful walked me through each page of the inspection, and was able to talk to me on my level. I will continue to take my car to RIX!

The trusted mechanic that our family had used for years recently retired. I knew we landed on the right next partner after first contact with Rix Automotive. Every connect thereafter was just as I would have hoped for, whether via phone, online chat, e-mail, or in-person. The operation is clearly top-notch, equipped with very knowledgable staff that are professional, courteous, trust-worthy and reliable. Performed services are fairly priced, on-time, and clearly detailed. I will recommend Rix Automotive to all of my friends and family.

Rix Automotive was fantastic! We had an issue with our parking brake, took it somewhere else and they were going to charge an outrageous amount to just look at it. Rix’s got us in quickly, fixed it in an hour and was no where near the cost of the other place. They were super friendly, we will be back!!!

Just this past week we had a new Robbins Top installed by Rix Auto. All the work was done on time and with quality workmanship. I will use them again in the future. The shop waiting room and restroom facility was clean and fun if you read all they signs.

We cannot say enough wonderful things about Rix automotive! We first got to know Rick through Kings- our sons are in the same grade and have played almost every sport together over the years. During that time Rick has answered countless questions for my husband and even helped recommend the right vehicle for our family of six- one that would last us for years. That alone says so much about the kind of person he is. Recently, I had the serpentine belt relaxed on my Lexus. Everything seemed fine at first, but shortly afterward my car started making an extremely loud squealing noise. A neighbor offered to take a look and thought it might be brake dust that would eventually wear off, it didn’t. We reached out to Rick and asks if he could take a look. He got us in the very next day. They diagnosed a bad pulley, but here’s what really stood out to us: because we had just had the part replaced and it was still under warranty they recommended that we take it back to the original repair shop and have them replace it under warranty we wouldn’t have to pay for it again. WHO DOES THAT!! We even asked what we owed for the diagnostic, and they told us there was no charge. They could have easily taken our money, but instead they chose to do what was best for our is and save our family money. That kind of honesty and integrity is incredibly hard to find. Then a few weeks later, my husband’s older Lexus suddenly had the check engine light come on and immediately started running rough. We called Rick, and they told us to bring it in the next day. After diagnosing the problem, they found a bad ignition coil. The part needed to be ordered and would normally take a day or two to arrive. But Rick knew how busy our family is and didn’t want us to wait. He actually drove up to Dayton himself to pick up the part so they could get our car fixed sooner. That is above and beyond. We could not be more grateful for Rick and his mechanics. We have NEVER been treated better by another company. They have shown us not only incredible automotive knowledge and service, but genuine kindness, honestly and care. Thank you Rix automotive, for always treating us like family. We are so thankful for everything you have done for us and our family. Customers for life! Sincerely, Carrie & Josh Pachko

I have an older vehicle that my son drives which we had some concerns. RIX performed an inspection and everything checked out fine. Will be coming back for all our future needs.