5

RIX is great. The place is clean and the process was professional. You will be notified throughout the entire process via text along with pictures. They let you know the issues, recommendations and price before anything is done. When done, you can pay online and pick your vehicle up after 5 pm with a secure lock box. Highly recommended.

Thank you for taking the time to leave us a detailed review, Dan! Appreciate you trusting us with the engine repairs. -Rick, owner.

- RIX Automotive
5

Rick and his staff is very experienced in Honda vehicles, very friendly service, facility is new and well maintained, builds a trust level with customers like myself. No up selling either.

Thank you for the kind words, Ethan! Thank you for trusting us with the service on you Honda and for taking the time to leave us the review! -Rick, owner.

- RIX Automotive
5

Upfront, straight to the point. Checked on my concerns, made great suggestions and a few smart recommendations. Followed up a few days later to make sure I everything is good. Will be back!

Jack! Thank you for trusting us with the repairs on your Honda Odyssey and for taking the time to leave us the review! -Rick, owner.

- RIX Automotive
5

Helped diagnose and resolve what turned out to be a bad alternator. Rix was super professional and kept me in the loop every step of the way.

Happy we were able to get your Nissan back on the road again, Wes. Thank you for taking the time to leave us a review! -Rick, owner.

- RIX Automotive
5

Rick and his staff always goes above and beyond for any service requirement. The vehicle inspection is always so through and helps when needing to budget for future repairs. I drive 30 minutes because and I can trust them.

Jane, thank you for making the drive to us! High praise indeed from someone who clearly knows their way around a vehicle. It's great to hear that our thorough inspections have helped you plan ahead. Rest assured, we'll keep going "above and beyond" for your vehicle every time. Drive safely! -Rick, owner.

- RIX Automotive
5

Rick and his team are top notch! They got my Honda sorted and driving perfect! If you need service or repairs, Rix is the place to go. Being located in Mason it was convenient for me, but worth the drive from anywhere around Cincinnati.

Thank you for trusting us with the suspension installation on your new Honda civic Si, Rich! Appreciate you taking the time to leave us the review! -Rick, owner.

- RIX Automotive
5

The professionalism and attention to detail is a definite plus anytime you visit Rix. Pictures are also a part of his communication with you. Clean waiting area and garage also is a plus. Easy access from 71 & 75. Can't go wrong with taking you car(s) to Rix.

Thank you, Cindy! At Rix, we always strive for professionalism, attention to detail, and top-notch service. We're glad you appreciate the clean facilities and convenient location. Don't hesitate to reach out if you need anything else – we're here for you and your car!

- RIX Automotive
5

My car needed a deeper diagnostic than the computer showed. Rick took care of me. Great CS.

Thank you for the review, Catherine! Happy we were able to get your Honda Accord back on the road! -Rick, owner.

- RIX Automotive
5

Grade A service. Oil change was fast and the technicians went above and beyond with diagnosis of my vehicle. Highly recommend having your vehicle serviced here!

Thank you for your recommendation, Danny! We're thrilled to hear that you had a great experience with our service. Providing excellent care for our customers' vehicles is our top priority, and we're glad that our technicians exceeded your expectations. We look forward to serving you and your Honda Civic again in the future. -Rick, owner.

- RIX Automotive
5

Great experience. I will definitely return. Smooth online process, and Rick is a friendly and down-to-earth individual.

Ernest! Thank you for the kind words and for taking the time to leave us the review! We appreciate you trusting us with the repairs and service on your Kia. -Rick, owner.

- RIX Automotive