Mason Auto Repair

As usual Rick does an excellent job. I cannot say enough about their customer service.

RIX is the best shop in town — Rick has been taking care of all our family vehicles for the better part of a decade, and my personal tuner for even longer. He has been the most consistent, efficient, reliable, fair technician that we’ve ever dealt with. No unexpected charges or upselling. With a shop space as clean as an operating room — Rick is very accommodating and keeps you in the loop with constant updates, texts, images and is always on schedule. I recommend RIX to all of my friends and family and I’m very happy to be a forever customer.

I had an opportunity to meet the owner, Rick Williams, through a friend. He is extremely knowledgeable about his craft. Any shop can fix a car. Rick's passion is building a relationship with his clients, making sure they don't feel like a number in a transaction. He truly believes (and demonstrates) building a client experience. I highly recommend visiting Rick and his team. I know I will be the next time I need one of my vehicles taken care of.

Rick is awesome and the location is easy and convenient to anywhere in Northern Cincinnati. Highly recommend Rick and his team for any of your auto repairs. The attention to detail and photos of all work performed is beyond expectations.

Used RixAutomotive for my 100K mile checkup and maintenance. The quality was high, he used factory parts, equipment and materials. The cost was almost 1/2 of that at the dealership. Have take other of our cars for service and have received the same fantastic service. Thanks for the great work and care. - SL

As a DIY auto enthusiast, I’m extremely picky about letting others touch my cars. Due to time constraints, I brought in my 2004 Honda Civic with a leaking cam seal and blown head gasket. RIX made it very easy to work around my busy schedule, as they have a secure drop box for your keys and leaving your vehicle. Rick and his team are very thorough in providing diagnostic information. They did an excellent job of communicating - sending repair progress via texts and images. Detailed invoices are provided so you know exactly what work was done, and what parts were replaced. The team’s craftsmanship and attention to detail were beyond my expectations; and they stand by their work, offering to inspect repairs within a few hundred miles to ensure it is up to their standards. RIX Automotive is a place I not only trust, but a place I would recommend to anyone looking for the highest quality automotive service for extremely reasonable prices.

Rick is awesome to work with! Rick is professional, reliable and great at communicating what is going on with your vehicle. I highly recommend Rix Auto for any auto repairs you may need! Thank you Rick for taking care of all of my vehicles:-) I truly appreciate you!

Wouldn't trust anyone else with my Civic Si or Black Edition Pilot! Clean shop and great mechanic!

If you’re looking for an honest reliable shop, then go see Rix! There’s nothing better than knowing your vehicle is in good hands at a fair price. Communication is essential in my line of work and he has always surpassed my expectations. This IS your shop to go to. My wife and I were considering a newer Pilot but he convinced me it was more than worth saving and at 160,XXX miles it drives and feels new! Thank you Rix Auto for saving my pockets and showing great character.