Mason Auto Repair

350 reviews
4152 Mason Pointe Drive, Mason, OH, 45040
Call Us:(513) 586-3882
5

I had a fantastic experience at RIX! I brought my car in for a check-up after recently purchasing it, and the team was incredibly professional and knowledgeable. They took the time to explain everything clearly and answered all of my questions without making me feel rushed. The turnaround time was impressive, and I truly appreciate their honesty regarding the costs involved. I left feeling confident in my car's performance. I highly recommend RIX to anyone in need of trustworthy automotive service. Thank you!

Leonardo! Thank you for your fantastic review! We are delighted to hear about your positive experience at RIX. It's great to know that our team exceeded your expectations with their professionalism and knowledge. We always aim to provide clear explanations and address all concerns. Your recommendation means a lot to us! Thank you for choosing RIX to service your Honda Element and for taking the time to leave us the review. -Rick, owner.

- RIX Automotive
5

RIX is my new spot to service and maintain my Nissan Maxima. Their service and communication is top notch! They are prompt and most importantly trustworthy.

Thank you for taking the time to leave us the review, Bret! We're thrilled to be your go-to spot for Nissan Maxima service. Knowing you appreciate our top-notch service, promptness, and trustworthiness means the world to us. We'll always be here to take great care of you and your car at RIX. -Rick, owner.

- RIX Automotive
5

Fantastic service! Nothing more to say. They are my next car mechanic.

Thank you Rajkumar for the fantastic 5-star review! We're glad to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you and your Toyota Corolla again in the future! -Rick, owner.

- RIX Automotive
5

My ball joint broke while exiting on a ramp from the interstate. On the advice of someone I trust, I had my car towed to Rix. Adam took care of me from the time it arrived until it was finally completed. Rix was professional and efficient. The initial quote was spot-on and because of my hours they worked with me to allow me to pick up and drop off my car at odd times. My car was a mess. It is riding fine now. Adam helped make the whole event a lot more manageable than it could have been.

Thank you, Ed! We appreciate your detailed feedback. It's great to hear that our team ensured a professional and efficient experience for you at RIX. We're glad we could help make a difficult situation more manageable and get your car back on the road. If there's anything else we can do, please don't hesitate to reach out to us. -Rick, owner.

- RIX Automotive
5

Rix Automotive provided wonderful service to our car, continually notifying us of updates that were taking place. I very much appreciate the thoroughness and detail they put into their work and the quality that reflects that.

Hey, Joseph! We pride ourselves on providing excellent service and clear communication. Thank you for taking the time to leave us the review and for trusting us with the repairs on your Honda Pilot! -Rick, owner.

- RIX Automotive
5

Excellent service for my 2017 Honda Ridgeline. Oil change, brake fluid change, tailgate latch repair and key FOB reprogramming. Also, general review of systems. Very pleased with the work performed. Will be using them again for ongoing service for both my Ridgeline as well as my 2021 Honda CRV.

Thank you, Brian, for taking the time to leave us the review! We are pleased to hear that you had an excellent experience with our service team. Your satisfaction is our priority, and we look forward to providing outstanding service for your Honda Ridgeline and CRV in the future. -Rick, owner.

- RIX Automotive
5

Rix Automotive is phenomenal. The team is kind, welcoming, and knowledgeable. Their overnight drop off service is simple to perform and effective when you have a busy schedule. I am always satisfied with my vehicles when they get work done at Rix!

Thanks for the amazing rating, Bryan! We're pleased read your feedback about our team and services. It's always a pleasure to help you keep your vehicle in tip-top shape, and we appreciate your continued trust in us. If there's anything else we can do for you, just let us know! -Rick, owner.

- RIX Automotive
5

Great customer service and great communication

Thank you for your wonderful feedback, Regan! We're thrilled to hear that you had a great experience with our customer service team. We pride ourselves on providing excellent service and clear communication. If you have any further questions or need assistance, please don't hesitate to reach out. -Rick, owner.

- RIX Automotive
5

Booked an appointment online the night before. Dropped off my car before business hours at around 7:00 AM. They send status updates on your vehicle via text and e-mail. They also explain the inspection results and answer questions via text quickly. Price is reasonable. I had to have my car battery replaced eventually and the whole experience was pleasant and a breeze! Got my car before noontime. Great work! Special kudos to Adam for helping.

Thank you for your amazing 5-star review, Ben! We are thrilled to hear about your positive experience with our online appointment booking, communication updates, and quick service. We take pride in providing a pleasant and hassle-free battery replacement for your car. We will make sure to give Adam the special recognition he deserves. -Rick, owner.

- RIX Automotive
5

I wouldn’t know an experience better than RIX especially with Adam. He was very professional and kind and I would highly recommend taking your car here.

Thank you for the great review, Nev! We're thrilled to hear that Adam provided you with exceptional service. It's always rewarding to know that our customers would recommend us. We look forward to serving you again in the future! -Rick, owner.

- RIX Automotive
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