Mason Auto Repair

352 reviews
4152 Mason Pointe Drive, Mason, OH, 45040
Call Us:(513) 586-3882
5

Brought a car (Honda 09 Civic SI) to RIX to check on the AC that doesn’t blow a cold air. Took the Tech 2 days to check and finally they told me that the car need a new compressor. Also they found a crack on the lower control Arm bushing. I decided to go ahead and replaced both. Left the car there for 2 weeks and went on vacation. I finally picked up picked up the car and really happy with the results. The AC is working very well. And there is no clunking noises on the sterling whenever turn left or right (prior to replacing the bushing I felt lose and occasionally had a clunking noises). Anyway, I really happy with the car and would recommend anyone to RIX for any type of service. Customer service was also great. All are very friendly and very nice. I will definitely bring my car to them again.

Thank you for taking the time to leave us the review! We're glad to hear that you're happy with the service provided by our team here at RIX. Ensuring that our customers are satisfied with their experience and with the results of our work is always our top priority. We look forward to serving you and your Honda Civic Si again in the future! -Rick, owner.

- RIX Automotive
5

Repairs done in a timely manner. I appreciate getting a detailed estimate and being able to decide what work gets done without undue pressure. They replaced a damaged cam in my Acura that I would never have been able to diagnose or repair. Car runs great

Ronald! We're happy to hear about your positive experience. Providing detailed estimates and giving our customers the freedom to choose is what we strive for. We're glad we could diagnose and fix the issue with your Acura MDX. If you need anything in the future, don't hesitate to reach out! -Rick, owner.

- RIX Automotive
5

I had a fantastic experience at RIX! I brought my car in for a check-up after recently purchasing it, and the team was incredibly professional and knowledgeable. They took the time to explain everything clearly and answered all of my questions without making me feel rushed. The turnaround time was impressive, and I truly appreciate their honesty regarding the costs involved. I left feeling confident in my car's performance. I highly recommend RIX to anyone in need of trustworthy automotive service. Thank you!

Leonardo! Thank you for your fantastic review! We are delighted to hear about your positive experience at RIX. It's great to know that our team exceeded your expectations with their professionalism and knowledge. We always aim to provide clear explanations and address all concerns. Your recommendation means a lot to us! Thank you for choosing RIX to service your Honda Element and for taking the time to leave us the review. -Rick, owner.

- RIX Automotive
5

RIX is my new spot to service and maintain my Nissan Maxima. Their service and communication is top notch! They are prompt and most importantly trustworthy.

Thank you for taking the time to leave us the review, Bret! We're thrilled to be your go-to spot for Nissan Maxima service. Knowing you appreciate our top-notch service, promptness, and trustworthiness means the world to us. We'll always be here to take great care of you and your car at RIX. -Rick, owner.

- RIX Automotive
5

Fantastic service! Nothing more to say. They are my next car mechanic.

Thank you Rajkumar for the fantastic 5-star review! We're glad to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you and your Toyota Corolla again in the future! -Rick, owner.

- RIX Automotive
5

My ball joint broke while exiting on a ramp from the interstate. On the advice of someone I trust, I had my car towed to Rix. Adam took care of me from the time it arrived until it was finally completed. Rix was professional and efficient. The initial quote was spot-on and because of my hours they worked with me to allow me to pick up and drop off my car at odd times. My car was a mess. It is riding fine now. Adam helped make the whole event a lot more manageable than it could have been.

Thank you, Ed! We appreciate your detailed feedback. It's great to hear that our team ensured a professional and efficient experience for you at RIX. We're glad we could help make a difficult situation more manageable and get your car back on the road. If there's anything else we can do, please don't hesitate to reach out to us. -Rick, owner.

- RIX Automotive
5

Rix Automotive provided wonderful service to our car, continually notifying us of updates that were taking place. I very much appreciate the thoroughness and detail they put into their work and the quality that reflects that.

Hey, Joseph! We pride ourselves on providing excellent service and clear communication. Thank you for taking the time to leave us the review and for trusting us with the repairs on your Honda Pilot! -Rick, owner.

- RIX Automotive
5

Excellent service for my 2017 Honda Ridgeline. Oil change, brake fluid change, tailgate latch repair and key FOB reprogramming. Also, general review of systems. Very pleased with the work performed. Will be using them again for ongoing service for both my Ridgeline as well as my 2021 Honda CRV.

Thank you, Brian, for taking the time to leave us the review! We are pleased to hear that you had an excellent experience with our service team. Your satisfaction is our priority, and we look forward to providing outstanding service for your Honda Ridgeline and CRV in the future. -Rick, owner.

- RIX Automotive
5

Rix Automotive is phenomenal. The team is kind, welcoming, and knowledgeable. Their overnight drop off service is simple to perform and effective when you have a busy schedule. I am always satisfied with my vehicles when they get work done at Rix!

Thanks for the amazing rating, Bryan! We're pleased read your feedback about our team and services. It's always a pleasure to help you keep your vehicle in tip-top shape, and we appreciate your continued trust in us. If there's anything else we can do for you, just let us know! -Rick, owner.

- RIX Automotive
5

Great customer service and great communication

Thank you for your wonderful feedback, Regan! We're thrilled to hear that you had a great experience with our customer service team. We pride ourselves on providing excellent service and clear communication. If you have any further questions or need assistance, please don't hesitate to reach out. -Rick, owner.

- RIX Automotive
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