Mason Auto Repair

357 reviews
4152 Mason Pointe Drive, Mason, OH, 45040
Call Us:(513) 586-3882
5

Rix Automotive is the only one I’d trust with my vehicle! Superb customer service, honest and won’t steer you the wrong way. 10/10 recommend!

Thank you for trusting your Acura MDX with us, Kim! Very pleased to know that you find our customer service superb and appreciate our honest approach. Appreciate you taking the time to leave us the review! -Rick, owner.

- RIX Automotive
5

My Toyota Highlander had developed an unclear engine issue, and without hesitation, I sent it over to Rix. Adam promptly and continually communicated with me until the issue was expertly diagnosed and fixed. Rick's team always demonstrates great knowledge, professionalism and trustworthiness.

John, thank you for taking the time to leave us the review and trusting your Toyota Highlander to us! We're happy to hear that Adam provided excellent service and kept you informed every step of the way. Our team takes pride in delivering expert diagnoses and repairs, and we appreciate your kind words about our knowledge, professionalism, and trustworthiness. Thank you for your business! -Rick, owner.

- RIX Automotive
5

Professionalism and Expertise is without question. Lifetime customer moving forward.

Thank you, Carl! Happy hear that our professionalism and expertise have left such a positive impression. We're delighted to have you as a lifetime customer and look forward to continuing to provide top-notch service! Thank you for taking the time to leave us the review! -Rick, owner.

- RIX Automotive
5

Very impressed with Rix. I originally used them to replace an engine in my 12-plus year old RAV4–a job my original auto repair place didn’t feel qualified or want to do. It’s ran great ever since. This made me switch to Rix for routine/scheduled maintenance on the aforementioned vehicle as well as for my other car (Lexus). Service is efficient and reasonably priced. Also really like their after hours drop off/pick up and online scheduling. Further, I appreciate the great communication. No surprises. All in all, I highly recommend Rix and plan to continue using them for my automotive service needs.

Allen! Thank you for trusting us with the repairs and maintenance on your Toyota and Lexus. Appreciate you taking the time to leave us the kind review! -Rick, owner.

- RIX Automotive
5

Fantastic experience. We broke down while visiting out of state family members. We were lucky enough to break down right down the road from RIX. They were able to get our vehicle in for a full inspection the next day with repairs completed the day after. Communication was effective and honest. We appreciate RIX getting us back on the road and back to our home state!

Thank you for sharing your fantastic experience, Eliza Mae! We're thrilled to hear that RIX was able to provide you with prompt and efficient service during a stressful time. Our team takes pride in effective and honest communication to ensure a smooth repair process. We're happy we could get you back on the road and back to your home state. -Rick, owner.

- RIX Automotive
5

Brought a car (Honda 09 Civic SI) to RIX to check on the AC that doesn’t blow a cold air. Took the Tech 2 days to check and finally they told me that the car need a new compressor. Also they found a crack on the lower control Arm bushing. I decided to go ahead and replaced both. Left the car there for 2 weeks and went on vacation. I finally picked up picked up the car and really happy with the results. The AC is working very well. And there is no clunking noises on the sterling whenever turn left or right (prior to replacing the bushing I felt lose and occasionally had a clunking noises). Anyway, I really happy with the car and would recommend anyone to RIX for any type of service. Customer service was also great. All are very friendly and very nice. I will definitely bring my car to them again.

Thank you for taking the time to leave us the review! We're glad to hear that you're happy with the service provided by our team here at RIX. Ensuring that our customers are satisfied with their experience and with the results of our work is always our top priority. We look forward to serving you and your Honda Civic Si again in the future! -Rick, owner.

- RIX Automotive
5

Repairs done in a timely manner. I appreciate getting a detailed estimate and being able to decide what work gets done without undue pressure. They replaced a damaged cam in my Acura that I would never have been able to diagnose or repair. Car runs great

Ronald! We're happy to hear about your positive experience. Providing detailed estimates and giving our customers the freedom to choose is what we strive for. We're glad we could diagnose and fix the issue with your Acura MDX. If you need anything in the future, don't hesitate to reach out! -Rick, owner.

- RIX Automotive
5

I had a fantastic experience at RIX! I brought my car in for a check-up after recently purchasing it, and the team was incredibly professional and knowledgeable. They took the time to explain everything clearly and answered all of my questions without making me feel rushed. The turnaround time was impressive, and I truly appreciate their honesty regarding the costs involved. I left feeling confident in my car's performance. I highly recommend RIX to anyone in need of trustworthy automotive service. Thank you!

Leonardo! Thank you for your fantastic review! We are delighted to hear about your positive experience at RIX. It's great to know that our team exceeded your expectations with their professionalism and knowledge. We always aim to provide clear explanations and address all concerns. Your recommendation means a lot to us! Thank you for choosing RIX to service your Honda Element and for taking the time to leave us the review. -Rick, owner.

- RIX Automotive
5

RIX is my new spot to service and maintain my Nissan Maxima. Their service and communication is top notch! They are prompt and most importantly trustworthy.

Thank you for taking the time to leave us the review, Bret! We're thrilled to be your go-to spot for Nissan Maxima service. Knowing you appreciate our top-notch service, promptness, and trustworthiness means the world to us. We'll always be here to take great care of you and your car at RIX. -Rick, owner.

- RIX Automotive
5

Fantastic service! Nothing more to say. They are my next car mechanic.

Thank you Rajkumar for the fantastic 5-star review! We're glad to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you and your Toyota Corolla again in the future! -Rick, owner.

- RIX Automotive
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