Mason Auto Repair

471 reviews
4152 Mason Pointe Drive, Mason, OH, 45040
Call Us:(513) 586-3882
5

Rick and his staff provide excellent service. The work was done well and in a timely fashion. They also communicate promptly to any questions. Highly recommend their shop.

Thank you for the outstanding review! Our team appreciates your recommendation and kind words about our services. It's great to know that our focus on quality and communication has made a positive impact. We look forward to continuing to serve you in the future! Rick, owner.

- RIX Automotive
5

⭐⭐⭐⭐⭐ I brought my 2013 Toyota Tacoma to Rix Automotive in Mason, OH for a new clutch and a complete front-end rebuild, and I couldn't be more impressed with the results. The team did an outstanding job — the truck drives and handles better than it has in years. The work was done right, and you can tell these guys really know what they're doing. The level of craftsmanship and attention to detail was top-notch from start to finish. If you're looking for a shop you can trust with major mechanical work, look no further than Rix Automotive. I'll absolutely be back for any future services. Highly recommended!

Thank you, Josh, for the fantastic review! It's great to hear that you were impressed with our craftsmanship and attention to detail. We take pride in providing top-notch service, and we're thrilled that your Toyota Tacoma is now driving better than ever. We'll be here to assist you with any future needs. Thank you for recommending Rix Automotive! -Rick, Owner.

- RIX Automotive
5

Rix does great work! Fair and knowledgeable!

Thank you for the amazing review, Joey! We are thrilled to hear that you had a fantastic experience with RIX. We take pride in providing top-quality service and ensuring our customers' satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future! Rick, Owner.

- RIX Automotive
5

Had a problem with a louder than usual sound while driving my car. They identified the problem quickly and fixed it! My Subaru Forester runs perfectly now! Great service with knowledgeable people!

Thank you for the amazing review, Diane! We are thrilled to hear that you had a great experience with us! It's our mission to provide exceptional service and we are glad that we were able to quickly identify and fix the problem with your Subaru Forester. We appreciate your kind words, and we look forward to serving you again in the future! Rick, Owner.

- RIX Automotive
5

Rick and Adam are always super friendly, knowledgeable, and explain everything in detail. If you bring your vehicle in for a concern and it doesn’t need a fix, they are honest about it. Super cool guys, clean shop, clean office waiting room.

Thank you for taking the time to leave us the review, Bryce! We appreciate your kind words about our team. I am pleased to hear Adam provided you with excellent service and made sure you were informed every step of the way. We take pride in maintaining a clean and comfortable environment for our customers. Thank you for trusting us with your Toyota Tundra's and Toyota 4Runner! -Rick, owner.

- RIX Automotive
5

I have not had work done, but I did drop car off. The shop is super clean and Adam was super professional as was Rick when we spoke on the phone! More to come after the work is done!

Thank you Todd for taking the time to leave us the review! We pride ourselves on our professionalism and ensuring a clean environment for our customers! Rick, owner.

- RIX Automotive
5

Appreciate you for taking the time to leave us a review, Heidi! I am pleased to hear that you had a positive experience with us. Thank you for trusting us with your Nissan Altima! -Rick, owner.

- RIX Automotive
5

Adam and the team at Rix Automotive took great care of me. I brought my car in because it was overheating and they took the time to figure out what was going on. At first, I got a new water pump installed, but that didn’t fully fix it because the head gasket was also warped as well. Definitely not the news you want since it’s not a cheap repair. They explained everything clearly and the price they gave me felt fair, so I went ahead with it. They got my car back to me pretty quick and answered all my questions (even when I kept asking). Overall just a solid experience. I’ll definitely be going back to Rix Automotive if I need work done again.

Thanks for taking the time to leave us your feedback, Mason! I am pleased to hear about the experience you had with our team. It's always our top priority to provide excellent service through clear communication. We're glad we could diagnose and fix the issues with your car, even if it wasn't the news you wanted to hear. We appreciate your trust in us and look forward to helping you again in the future. Thank you for your business! -Rick, owner.

- RIX Automotive
5

These guys do an awesome job! Also maybe the cleanest shop I've ever seen. Friendly, easy to book, know their cars and most importantly, they are focused on the customer first always! Give them a try. You won't regret it.

Thank you Scott for the kind words! We take pride in maintaining a clean and comfortable environment for our customers. Appreciate you taking the time to leave us feedback. We look forward to serving you again in the future! - Rick, owner.

- RIX Automotive
5

What an amazing experience getting our car fixed at Rix! Most places lack communication, charge extra, and all the frustrations that come with it. Not at Rix! They are digitally connected, super transparent, predictable pricing, and most importantly they get the job done at a reasonable price!

Thank you, Vegas B! I am pleased to hear about your amazing experience here at RIX! Transparency and excellent service are our top priorities. We're here to make your car repair experience as seamless as possible. Thank you for taking the time to leave us feedback and for trusting us with your car care needs! -Rick, owner.

- RIX Automotive
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